Maintenance is a service that provides you with free software upgrades and technical support during the maintenance term, which is typically one year. Free software upgrades allow you to access the latest features and enhancements of the software, while technical support helps you resolve any issues or questions that may arise when using the software. One year of maintenance is required with the purchase of each new software license and is optional thereafter. This means that you can choose to renew or cancel your maintenance service at the end of each year. At the end of the first year, you will receive a renewal notice that will inform you of the benefits of continuing your maintenance service and the cost of renewal. While renewal is optional, most customers choose to keep their coverage active so that they may continue to receive free upgrades and technical support.
If you choose to renew your maintenance service, you will be able to download and install any new versions of the software that are released during your maintenance term. You will also be able to contact our technical support team via phone, email or chat for any assistance you may need with the software. Our technical support team is available 24/7 and can help you with installation, configuration, troubleshooting, and more.
If you choose to cancel your maintenance service, you will still be able to use the software version that you have purchased, but you will not be able to access any new versions that are released after your maintenance term expires. You will also not be able to contact our technical support team for any issues or questions that may arise with the software. You will still be able to access our online resources, such as user guides, tutorials, and forums, but you may not find the answers you need for newer features or compatibility issues.
We recommend that you renew your maintenance service to ensure that you always have the most up-to-date and reliable software for your needs. Renewing your maintenance service is easy and affordable. You can renew online, by phone, or by mail. If you renew before your maintenance term expires, you will receive a discount on the renewal fee. If you renew after your maintenance term expires, you will have to pay a reinstatement fee in addition to the renewal fee. 061ffe29dd